What if I cannot upload a photo at all?
If you are experiencing technical difficulties uploading a photo, please consider the following best practices:
General Tips:
- Ensure your internet connection is stable.
- Clear your browser cache and cookies.
- Update your browser to the latest version.
- Disable any browser extensions or ad blockers that might interfere with the upload process.
- Cross-check with a different browser or device to see if the issue persists.
For Laptops and Desktops and Mobile (Windows/Mac):
- Ensure your operating system is updated.
- Ensure you allow the browser and our site to access your camera or photo folder.
- Try using a different browser (e.g., Chrome, Firefox, Edge).
- Restart your computer and try again.
If these steps do not resolve the issue, please ask a friend for assistance or reach out to our support team for further help. Provide detailed information about the problem you are experiencing, including any error messages and the type of device you are using.